Cool Ink
614 Fletch St
Janetown, US
Dear Dr. Val Zimman:
I would like to start off by thanking you for being such a long time user of our products. We at Jack Freeze Refrigerators hold the quality of our products to the highest standards to meet the requirements of our customers. As with our high quality we back all our products with a lifetime warranty covering parts and repairs.
But there is always that little room for human error though that is not a reasonable excuse for the lost of your time and money to a defect in one of our products.When problems like these arise we treat our customers like family. You have nothing to worry about as this is all covered in the included lifetime warranty.
Sadly the warranty only covers the cost of the hardware thus we are not responsible for the replacement of the specimen. But I have been in contact with a few of your authorized repair technicians to come to your house to do the repair or pick up the product at your earliest convenience. So a local technician will be calling you soon to setup a time that works for you.
Thank you for chosing our products.
Sincerely, Mr. Freeze
John Freeze
John Freeze, OwnerManagement
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