Technical Writing
work completed in my ENC2210 class.
Friday, June 14, 2013
Thursday, June 13, 2013
Final Paper (Final)
The Movement
When you open your web browser to check your Facebook or iTunes to listen to your music, you don't think of the freedoms you have with those tools. You also don't think about how that software was made or who made it you just use it. The most known movement for Free/Open Source Software was made by Richard Stallman when he started GNU (GNU is Not Unix) a free operating system. His movement to make FOSS/OSS more open and available to people started in 1985 when he started the work on GNU and the Free Software Foundation. Since then Linus Torvalds's Linux kernel (the tool for the hardware to talk to the software) released in 1991 has been mixed with the GNU project to make a free operating system that is used by more than 20 million people currently taken from ‘Richard Stallman: Freedom-His Passion Both For Work And In Life’.
Making it more usable
In the
early days of OSS development the code, applications, and commands used by the
developers themselves were made just their use. It was not in their designs to
make the applications user-friendly that anyone can just install the software
or operating system just a few mouse clicks. But recently the use of more
user-friendly interfaces has increased with GNU/Linux operating systems Ubuntu,
Debian and a few others. And thanks for these moves to make the software more
easier to use it has put GNU/Linux to be in more demand as you do not need to
be a expert to just install it.
In a
statement taken from 'Unlocking the power of open source software' “Investors
have clearly taken note. In 2011, an estimated $672.8 million of venture
capital was invested in open source-related vendors--an increase of more than
48% from 2010, and the highest total amount invested in any year”. So it is
clear to see a more defined need and demand for OSS from all sort of vendors.
This could be caused by the call for tools that are more easily changed and
fitted for the need of those companies.
Ever since the start of this movement and Linus's involvement with his kernel
the need and knowledge of Open Source Software has never been higher. Open
Source Software does not stop at just operating systems, kernels and web
browsers there are uses of the software in tools in schools, the military,
space and countless other places.
Usage
In recent years the adaption of FOSS/OSS has reached an apex in its demand from
many companies, states, and countries. Currently NASA is switching to Linux for
the need of improved reliability but mostly for the ability to patch and make
changes where they need them. With Linux over Windows the NASA team has more
power over the operating system to make the improvements on the fly. The use
of OSS continues in the military as well, IBM has seen a increase of
government projects look for a use of Linux in their offices. A project in the
Navy has also released software to audit computers running GNU/Linux over
networks taken from ' Open source gets secure: demand for solutions grows as
supporters push for security credentials'.
The
advantages of using FOSS/OSS over proprietary (non-OSS) has also been seen by
schools to help their IT pros with spam, software distribution, and teachers
using the GNU/Linux operating system from 'Open source goes to summer school'.
Using FOSS/OSS has the most important benefit to schools is the ability to cut
costs but also cut down the time needed for upgrades and maintenance too.
Support
Another
advantage of FOSS/OSS is its open nature that allows the community to provide
support in many areas dealing with the application. The user does not have to
wait to talk to a support technician or a machine over the phone. He/She can
jump onto chatrooms and internet forums to talk to fellow users who might have
solved the problem that you are experiencing. Then you can also find people who
speak your language, live in your area, our they might even live right down the
street. With this amount of support that is mostly free the cost to the company
to provide support is also cut down quite a bit.
Conclusion
With
these examples it is beyond a doubt that thanks to
OSS's nature of evolution to meet the specific needs of the companies
helps them choose OSS over non-OSS. This ability to evolve all comes from the
fact that the code behind the application is freely available to modify,
change, and edit to all. This power makes the software easily alternated to
better fit the need at the moment. Thanks to the way that FOSS/OSS is developed
I believe that it has no where to go but up in its deployment in our everyday
lifes, whether it is in our homes, our schools or the cars that we drive.
References:
Richard
Stallman: Freedom-His Passion Both For Work And In Life. (2003). Electronic
Design, 51(23), 112.
Anthony
Sebastian (n.d.). Retrieved from website:
http://www.extremetech.com/extreme/155392-international-space-station-switches-from-windows-to-linux-for-improved-reliability
Jackson,
J. (2003, May 12). Open source gets secure: demand for solutions grows as
supporters push for security credentials. Washington Technology, 18(3),
84. Retrieved from http://go.galegroup.com/ps/i.do?id=GALE%7CA118595803&v=2.1&u=lincclin_bwcc&it=r&p=CDB&sw=w
Hochmuth,
P. (2006, July 12). Open source goes to summer school; * Open source in K-12
education. Network World. Retrieved from
http://go.galegroup.com/ps/i.do?id=GALE%7CA148258859&v=2.1&u=lincclin_bwcc&it=r&p=CDB&sw=w
Yves de
Montcheuil. Software World. 43.6 (Nov. 2012) p3. Word Count:
1148. Reading Level (Lexile): 1460.
Tuesday, June 11, 2013
Final Paper (Draft)
When you open your web browser to check your Facebook or open iTunes to listen
to your music, you don't think of the freedoms you have with those tools. We
also don't think about how that software was made or who made it we just use
it. The most known movement for Free Open Source Software was made by Richard
Stallman when he started the GNU (GNU is Not Unix) a free operating system. His
movement to make FOSS more open and available to be people started in 1985 when
he started the work on GNU. Since then Linus Torvalds's Linux kernel (the tool
for the hardware to talk to the software) released in 1991 has been mixed with
the GNU project to make a free operating system being used by more than 20
million people currently taken from ‘Richard Stallman: Freedom-His Passion Both
For Work And In Life’.
In a
statement taken from 'Unlocking the power of open source software' “Investors
have clearly taken note. In 2011, an estimated $672.8 million of venture
capital was invested in open source-related vendors--an increase of more than
48% from 2010, and the highest total amount invested in any year”. So it is
clear to see a more defined need and demand for OSS from all sort of vendors.
This could be caused by the call for tools that are more easily changed and fitted
for the need of these companies.
In the early days of OSS development the code, applications and commands used
by the developers themselves were made just their use. It was not in their
designs to make the applications user-friendly that anyone can just install the
software or operating system just a few mouse clicks. But recently the need for
user-friendliness has increased with GNU/Linux operating system Ubuntu, Debian
and a few others. And thanks for these moves to make the software more easier
to use it has put GNU/Linux to be in more demand, as you do not need to be a
expert to just install it.
Ever since the start of this movement and Linus's involvement with his kernel
the need and knowledge of Open Source Software has never been higher. Open
Source Software does not stop at just operating systems, kernels and web
browsers there are uses of the software in tools in schools, the military,
space and countless other places.
In recent years the adaption of FOSS and OSS has seen great demand from many
companies, states, and countries. Currently NASA is switching to Linux for the
need of improved reliability but mostly for the ability to patch and make
changes where they need them. With Linux over Windows the NASA team has more
power over the operating system to make the improvements on the fly. The use
of OSS continues in the military as well, IBM has seen a increase of
government projects look for a use of Linux in their offices. A project in the
Navy has also released software to audit computers running GNU/Linux over
networks taken from ' Open source gets secure: demand for solutions grows as
supporters push for security credentials'.
The
advantages of using FOSS/OSS over proprietary (non-OSS) has also been seen by
schools to help their IT pros with spam, software distribution, and teachers
using the GNU/Linux operating system from 'Open source goes to summer school'.
Using FOSS/OSS has the most important benefit to schools is the ability to cut
costs but also cut down the time needed for upgrades and maintenance as well.
Another advantage of FOSS/OSS's open nature is that support for the applications can also be provided by the community in many ways. The user does not have to wait to talk to a support office to talk to a machine or maybe a real person on the phone. He/She can jump on chatrooms and internet forums to talk to fellow users who might have solved the problem that you are experiencing. The you can also find people who speak your language, live in your area, our they might even live right down the street. With this amount of support that is mostly free your cost to get support from the company that makes the software is cut as well.
Another advantage of FOSS/OSS's open nature is that support for the applications can also be provided by the community in many ways. The user does not have to wait to talk to a support office to talk to a machine or maybe a real person on the phone. He/She can jump on chatrooms and internet forums to talk to fellow users who might have solved the problem that you are experiencing. The you can also find people who speak your language, live in your area, our they might even live right down the street. With this amount of support that is mostly free your cost to get support from the company that makes the software is cut as well.
With these
examples it is beyond a doubt that thanks to OSS's
nature of evolution to meet the specific needs of the companies helps
them choose OSS over non-OSS. This ability to evolve all comes from the fact
that the code behind the application is freely available to modify, change, and
edit to all. This power makes the software easily alternated to better fit the
need at the moment. Thanks to the way that FOSS/OSS is developed I believe that
it has no where to go but up in its deployment in our everyday lifes, whether
it is in our homes, our schools or the cars that we drive.
References:
Richard
Stallman: Freedom-His Passion Both For Work And In Life. (2003). Electronic
Design, 51(23), 112.
Anthony Sebastian (n.d.). Retrieved from website:
http://www.extremetech.com/extreme/155392-international-space-station-switches-from-windows-to-linux-for-improved-reliability
Jackson,
J. (2003, May 12). Open source gets secure: demand for solutions grows as
supporters push for security credentials. Washington Technology, 18(3),
84. Retrieved from
http://go.galegroup.com/ps/i.do?id=GALE%7CA118595803&v=2.1&u=lincclin_bwcc&it=r&p=CDB&sw=w
Hochmuth,
P. (2006, July 12). Open source goes to summer school; * Open source in K-12
education. Network World. Retrieved from
http://go.galegroup.com/ps/i.do?id=GALE%7CA148258859&v=2.1&u=lincclin_bwcc&it=r&p=CDB&sw=w
Yves de
Montcheuil. Software World. 43.6 (Nov. 2012) p3. Word Count: 1148. Reading
Level (Lexile): 1460.
Thursday, June 6, 2013
The Lowest Price
June 6, 2013
Mr. Jackson
5847 Flag Ln
Oakland, MI
Dear Mr. Jackson:
Firstly I would like to thank you for making your purchase at my store. I am very sorry to hear that we did not give you the best price, it is my goal to get you great deals on great electronics. We at Awesome Electronics are always trying to get the best electronics for our customers at awesome prices.
As stated in my guarantee "If you find my product for less within a month of your purchase for lower I will refund the difference". Sadly it appears that the ad is from a sale five weeks after your purchase which is past the one month limit. And as such the guarantee does not apply to the sale at the other electronic store.
Since it does not fit within the time frame I can not refund your difference of $26.50, I can however ofter you a 4GB USB drive (a 9.95 value) if you would come to pick it up. I sincerely hope that this will not stop you from using my store and referring us to your friends and family.
Truly yours,
Awesome Electronics
Mr. Jackson
5847 Flag Ln
Oakland, MI
Dear Mr. Jackson:
Firstly I would like to thank you for making your purchase at my store. I am very sorry to hear that we did not give you the best price, it is my goal to get you great deals on great electronics. We at Awesome Electronics are always trying to get the best electronics for our customers at awesome prices.
As stated in my guarantee "If you find my product for less within a month of your purchase for lower I will refund the difference". Sadly it appears that the ad is from a sale five weeks after your purchase which is past the one month limit. And as such the guarantee does not apply to the sale at the other electronic store.
Since it does not fit within the time frame I can not refund your difference of $26.50, I can however ofter you a 4GB USB drive (a 9.95 value) if you would come to pick it up. I sincerely hope that this will not stop you from using my store and referring us to your friends and family.
Truly yours,
John Wayne
John Wayne, ManagerAwesome Electronics
Broken Refrigerator Part 2
June 6, 2013
Dr. Val Zimman
Cool Ink
614 Fletch St
Janetown, US
Dear Dr. Val Zimman:
I would like to start off by thanking you for being such a long time user of our products. We at Jack Freeze Refrigerators hold the quality of our products to the highest standards to meet the requirements of our customers. As with our high quality we back all our products with a lifetime warranty covering parts and repairs.
But there is always that little room for human error though that is not a reasonable excuse for the lost of your time and money to a defect in one of our products.When problems like these arise we treat our customers like family. You have nothing to worry about as this is all covered in the included lifetime warranty.
Sadly the warranty only covers the cost of the hardware thus we are not responsible for the replacement of the specimen. But I have been in contact with a few of your authorized repair technicians to come to your house to do the repair or pick up the product at your earliest convenience. So a local technician will be calling you soon to setup a time that works for you.
Thank you for chosing our products.
Sincerely, Mr. Freeze
Management
Cool Ink
614 Fletch St
Janetown, US
Dear Dr. Val Zimman:
I would like to start off by thanking you for being such a long time user of our products. We at Jack Freeze Refrigerators hold the quality of our products to the highest standards to meet the requirements of our customers. As with our high quality we back all our products with a lifetime warranty covering parts and repairs.
But there is always that little room for human error though that is not a reasonable excuse for the lost of your time and money to a defect in one of our products.When problems like these arise we treat our customers like family. You have nothing to worry about as this is all covered in the included lifetime warranty.
Sadly the warranty only covers the cost of the hardware thus we are not responsible for the replacement of the specimen. But I have been in contact with a few of your authorized repair technicians to come to your house to do the repair or pick up the product at your earliest convenience. So a local technician will be calling you soon to setup a time that works for you.
Thank you for chosing our products.
Sincerely, Mr. Freeze
John Freeze
John Freeze, OwnerManagement
Tuesday, June 4, 2013
Lost Contact Lens
Paradise Pools
4702 Miami, SC 54600
298-254-1809
www.paradisepools.com
June 4, 2013
Ms. Jacky Robertson
1641 John Street
Hollywood, SC 54602
Dear Ms.Robertson,
It is with great sadness to hear of the loss of your contact lens. While swimming is fun and stress relieving it does come with such risks. But as written in our contract that you signed we are not responsible for any and all loss of personal effects in and around our pools. As written in the contract it is not our responsibility to help with the payment of new contact lens.
We at Paradise Pools hope this will not stop you from visiting us.
Sincerely, Mr. Brown
Michael Brown
Customer Affairs
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